Available Courses

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This page explains the different types of training and the available courses.

The Information Mapping® Foundation™ is a one day Information Mapping® course. This course is a prerequisite for the Master courses.

Information Mapping® Foundation™

informationmapping-canvas 01Information Mapping® Foundation™ is a one day Information Mapping® course. It will equip you with the essential skills to write clear, concise content so that your readers can quickly and easily find and understand the information they need. It is the first step to writing better business documents, web content and complex reference material.

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Mastering Successful Policies & Procedures™

informationmapping-canvas 03Mastering Successful Policies and Procedures™ is a one day Information Mapping® Master Course focusing on techniques for writing easily understood business documents in less time. It will help you to create policies and procedures that are clear, concise, effective, and easy to revise and update.

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Mastering Policies, Procedures and Documentation™

informationmapping-canvas 02Mastering Policies, Procedures and Documentation™ is a two day Information Mapping® Master Course focusing on powerful, proven techniques for analyzing, organizing, and presenting information. It will help you to make your documentation and training materials clear, consistent, and user-focused.

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Mastering Business Communications™

informationmapping-canvas 04Mastering Business Communications™ is a one day Information Mapping® Master Course focusing on clear communications that get results. This course gives you a new way to write - a painless, systematic approach based on the Information Mapping® method. Write clear, concise business documents - from memos and letters to reports, proposals, policies, briefings, and more.

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Writing in Plain Language™

informationmapping-canvas 05Writing in Plain Language™ is a one day Information Mapping® Master Course focusing on presenting your ideas simply and clearly for better compliance, reduced call times, and improved customer service.

 

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Making E-mail Work™

informationmapping-canvas 11E-mail is a major tool for doing business—yet most writing classes fail to address how to make the best use of today’s most common communication medium. Making E-mail Work™ is a half-day Information Mapping® Master Course focusing on writing more effective e-mails that are easy to read and understand, move your readers to action, and make a good impression.

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Mastering FS Pro™

informationmapping-canvas 07Mastering FS Pro™ is a one day Information Mapping® Master Course that will help you become a “power user” of Information Mapping’s popular software tool.  It is designed to provide you with hands-on understanding of the full capabilities of FS Pro and the most effective ways to use it.

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Already trained?

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Use the student key on the back of your participant guide to generate your certificate of attendance online.

Upcoming Public Training

June

05-07 (Washington, DC, United States)
Mastering Policies, Procedures and Documentation
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12-14 (Chicago, IL, United States)
Mastering Policies, Procedures and Documentation
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19-21 (San Diego, CA, United States)
Mastering Policies, Procedures and Documentation
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July

10-12 (Boston, MA, United States)
Mastering Policies, Procedures and Documentation
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17-19 (Houston, TX, United States)
Mastering Policies, Procedures and Documentation
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